Neighbors

I have been playing for a couple weeks, at level 13 and having issues with adding neighbors, in that, YOU CANT. I have contacted tech support from day 1 of game play ( been playing for 2 weeks + ) and although they do reply, nothing has been done to correct issue. Its impossible to play without neighbors. Also a difficult and time consuming quest was finally completed, only to find during the next game play had to redo whole quest. Its a fun game and Im hoping they fix ASAP.

glitz n glamour about Cinderella Story: Adventures in the Magic Kingdom